1. Information about the collection of personal data and contact details of the person responsible
2. Data collection when you visit our website
4. Data processing for order processing
5. Data processing when opening a customer account and for contract processing
6. Contacting us
7. Rights of the data subject
8. Duration of storage of personal data
1.1. Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.
1.2. The person responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (GDPR) is:
1.3. To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.
Each time you visit our website, our system automatically records data and information that your browser transmits to our server (so-called “server log files”). The following data that is technically necessary for us is collected: Our visited website Date and time at the time of access Amount of data sent in bytes Source / reference from which you came to the page Operating system used Browser used IP address used (if applicable: in anonymous form The legal basis for processing is Article 6 (1) (f) GDPR due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To do this, the user’s IP address must be saved for the duration of the session. We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible.
In this case, the IP addresses of the users are deleted or alienated so that they can no longer be assigned to the accessing client. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.
Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.
4.1. If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order. Sometimes we work with external service providers to process your order. For this we have to pass on the personal data required for this. If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of the payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed about this below. The legal basis for the transfer of your data is Art. 6 Para. 1 lit. b GDPR.
4.2. Use of payment service providers – Paypal If you choose the payment method PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal, the payment is processed by PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). We pass on your personal data to PayPal in accordance with Art. 6 Paragraph 1 lit. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal.
For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure.
The calculation of the score values includes, but is not limited to, address data. Which other data is collected by PayPal can be found in the respective data protection declaration from PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
If you open a customer account with us, personal data will be collected and processed in accordance with Article 6 (1) (b) GDPR. The scope of the data can be seen from the input form. The data you enter will be saved and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data taking into account tax and commercial retention periods and delete them after these periods have expired. This can only be opposed by your consent to permanent storage or a further use of data permitted by law on our part.
If you contact us using the contact form, the data entered in the input mask will be transmitted to us and saved. The data collected can be found in the respective input mask. When you contact us by email, only the data you have entered will be transmitted to us. The data will only be used to process the conversation and your request.
If the user has given his / her consent, the legal basis for processing the data is Article 6 (1) (a) GDPR. The legal basis for processing the data that is transmitted in the course of sending an email is Article 6 (1) lit.f) GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b) GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no statutory retention requirements.
For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
7.1. The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:
– Right to information according to Art. 15 GDPR:
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by the person responsible. In addition, you have the right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as correction of the data or the right to lodge a complaint with a supervisory authority, the origin of your data, if these were not collected by us, the existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed about the guarantees in accordance with Art. 46 GDPR Forwarding of your data to third countries exist;
– Right to correction in accordance with Art. 16 GDPR:
You have the right to immediate correction of incorrect data concerning you and / or the completion of your incomplete data stored by us; the correction or completion must be carried out immediately.
– Right to restriction of processing in accordance with Art. 18 GDPR:
You have the right to request that the processing of your personal data be restricted as long as the accuracy of your data, which you disputed, is being checked, if you refuse to delete your data due to inadmissible data processing and instead request that the processing of your data be restricted if you use your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
If the processing of your personal data has been restricted, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State. If the processing restriction has been restricted, you will be informed by the person responsible before the restriction is lifted.
– Right to deletion in accordance with Art. 17 GDPR:
You have the right to have your personal data deleted immediately if the requirements of Art. 17 Paragraph 1 GDPR are met. However, this right to deletion does not exist in particular – not exclusively – if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
– Right to information in accordance with Art. 19 GDPR:
If you have exercised your right to correction, deletion or restriction of processing, the person responsible is obliged to notify all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction of processing, if this is not impossible or with a disproportionate effect Effort is involved. You also have the right to be informed about these recipients.
– Right to data portability in accordance with Art. 20 GDPR:
You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request the transfer to another person responsible, as far as this is technically possible;
– Right of revocation according to Art. 7 Para. 3 GDPR:
You have the right to object at any time to the processing of your personal data, which is based on Art. 6 Para. 1 lit. e) or f) GDPR; this also applies to profiling based on these provisions.
You also have the right to revoke your data protection declaration of consent at any time with effect for the future. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation.
– Right to complain in accordance with Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged violation, if you are of the opinion that the processing of your personal data is against violates the GDPR.
7.2. Right to object
You have the right to object to the processing of your data at any time with effect for the future if we process your data after weighing up your interests due to our overriding legitimate interest.
If you make use of this right of objection, we will end the processing of your data if there is no evidence of overriding compelling reasons worthy of protection that prevent the termination or if the further processing serves to exercise or defend legal claims.
The duration of the storage of personal data depends on the statutory retention periods. Once this has expired, we routinely delete the data if they are no longer required to fulfill or initiate a contract and / or if we have no legitimate interest in further storage.